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1. What is Dealique?
Dealique is an escrow service platform that acts as a trusted third party in online transactions, ensuring the security and transparency of transactions between buyers and sellers.
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2. How does Dealique work?
Dealique works by holding the funds for a transaction in escrow until both the buyer and seller fulfill their obligations. Once both parties are satisfied, the funds are released.
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3. Is Dealique safe to use?
Yes, Dealique is designed to provide a secure and safe environment for online transactions. It helps protect both buyers and sellers from fraud and ensures that payments are made only when the agreed-upon conditions are met.
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4. What types of transactions can I use Dealique for?
Dealique can be used for a wide range of transactions, including buying and selling physical products, services, and digital goods..
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5. How do I create an account on Dealique?
To create an account on Dealique, click
here and fill in your details.
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6. Are there any fees for using Dealique?
Dealique charges a 3% transaction fee for its escrow services.
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7. How do I start a transaction on Dealique?
To start a transaction, log in to your Dealique
account and click on "Create Transaction." Provide transaction details and initiate the transaction.
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8. What happens if there's a dispute in a transaction?
In the event of a dispute, Dealique offers a dispute resolution process to help resolve issues between buyers and sellers fairly and efficiently.
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9. What is the P2P Exchange feature?
The P2P Exchange feature allows users to securely trade foreign currency (FX) for naira or naira for FX directly with other users, with Dealique acting as an escrow to protect both parties.
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10. How does the P2P Exchange work?
When buying FX, Dealique holds your Naira until the seller sends the foreign currency while when selling FX, Dealique holds the buyer’s Naira until you send the FX to the buyer, then the Naira will be released to you.
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11. Is there a time limit for completing a P2P Exchange?
Yes, both parties have a maximum of 1 hour to complete the transaction. If the exchange isn't finalized within this time, either party can raise a dispute.
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12. How long does a typical transaction take on Dealique?
The duration of a transaction can vary depending on the specific terms agreed upon by the parties involved. Some transactions may be completed quickly, while others may take longer, especially for complex projects.
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13. Can I trust Dealique with large transactions?
Yes, Dealique is trusted by users for both small and large transactions. Our escrow services are designed to handle transactions of various sizes securely.
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14. How can I contact Dealique's customer support?
You can reach our customer support team through the chat widget on the bottom-right of our website or by emailing support@usedealique.com. We offer 24/7 support to assist you with any questions or concerns.
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15. What payment methods are accepted on Dealique?
Dealique accepts a variety of payment methods, including credit cards, bank transfers, and popular online payment platforms.
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16. Is my personal information secure with Dealique?
Yes, Dealique takes data security seriously and implements measures to protect your personal information. You can learn more about our data security in our
Privacy Policy.
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17. How can I learn more about using Dealique's services?
You can find detailed guides and tutorials on how to use Dealique's services in our Knowledge Base or blog page on the website.